Epic Workqueue Management and executive metric management for the Financial Access Clearance Team. Includes review and decipher technical and system documents and schema to develop specifications for application and tool enhancements. Analyze business processes and procedures with a focus on technical system enhancement opportunities to ensure the system tools are maximized for business use within the Financial Access Clearance Team. Proactively review and evaluate system updates and coordinate upgrade implementation, including analysis, system development, operational workflow development, using operations and IT input and involvement through testing and implementation to ensure success within the Financial Access Clearance Team. Responsible for proposing technical solutions and improvements for improved revenue cycle outcomes. Ensure systems and tools support Patient Access processes and result in the input of the highest quality of data required to produce clean claims and reduce denials. Define and document customer requirements. Proactively monitor and maintain systems. Perform problem resolution. Develop and maintain QA documentation. Identify error patterns and recommend training or revised workflows. Provide regular status reporting. REQUIREMENTS - Bachelor’s Degree in Healthcare Administration, Business, or related field. Equivalent experience may be substituted for degree requirements. At least four (4) years in Patient Access positions as a lead or other similar position where analysis and problem-solving skills have been demonstrated. Working knowledge of Epic ADT, Prelude, Cadence/ Scheduling, Referrals/ Auth. Cert, Slicer Dicer/ Reporting, hospital billing systems, and other hardware and software systems related to Patient Access. Desired. Extensive experience in project planning, system and workflow analysis, technical methodology, documentation development, implementation, and business operation workflows and documentation. Healthcare environment experience working with HL 7, SQL, HIPAA, ABN-EEN, CPT-HCPC, CAP, JACHO, MQSA and other healthcare related regulations. Proficient in data design, database structure, interface mapping, data communication protocols and standards. Proficient in the use of applications, including but not limited to:MS Software – Office Suite with emphasis in Visio, Project, Access, and PowerPoint. Graphic Software – Adobe Publisher. Epic - ADT/ Prelude, Referrals/ Auth. Cert, and Cadence knowledge preferred. Proficient understanding of network environments, including servers, databases, clients and interfaces. Proficient in deployment and support of standard business hardware and tools. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHERUW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community.