Specialist-Registration- Franklin
Franklin
Tuesday, 28 April 2026
Schedule: Monday–Friday, 8:00 AM – 4:30 PM - Location: Onsite. Work Environment: No weekends or holidays. Position Overview. This role plays a critical part in creating a positive patient experience by supporting front office operations in a healthcare setting. The Registration Specialist facilitates smooth patient flow from entry to destination while ensuring accurate demographic, financial data entry and insurance information is collected and entered. This position requires the ability to work independently, interact professionally with the public, and manage multiple responsibilities in a fast-paced environment. Key Responsibilities. Check patients in and out efficiently and professionally. Schedule appointments and manage front desk workflows. Facilitate patient flow throughout the department in a timely and accurate manner. Interview patients to obtain and verify demographic, financial, and insurance information. Answer incoming calls and direct patients and visitors appropriately. Maintain accurate records Work independently while collaborating with a small, supportive team. Preferred Skills & Qualifications. Front office experience in a medical or healthcare practice preferred. Experience with Cerner or Epic strongly preferred. Proficiency interacting with the public in a professional, customer-focused manner. Ability to work independently and manage multiple tasks effectively. Knowledge of medical terminology, insurance processes, and clinical workflows preferred. Ability to learn and retain medical coding concepts, including ICD-10 and CPT coding Education & Experience. High School Diploma or GED required. Relevant experience in a healthcare setting preferred. Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)Team Culture & Training. Join a small, collaborative team with regular interaction across departments. Training opportunities include computer classes and billing education. Supportive environment focused on learning, accuracy, and patient-centered care