WSLCB Vision Safe communities for Washington State. Mission. Promote public safety, public health, and trust through fair administration, education and enforcement of liquor, tobacco, cannabis and vapor laws. - - This INTERNAL ONLY recruitment is open to current, permanent WSLCB employees only. - - This recruitment will close on May 8th, 2026, please submit an application on or before May 7th, 2026. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible. This position is currently eligible to telework. This position is required to work in the office at least 2 days a week. This may change based on business needs. This position has an essential function of in person interaction with others. Who we are The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety, public health, and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement. Our commitment to DEIB - The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BR - Gs) such as, Rainbow Alliance and Inclusion Network; Veteran Employee Resource Group; Latino Leadership Network, Blacks United in Leadership and Diversity; Disability Inclusion Network; Washington Immigrant Network; Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network; Supporting our Voices, Empowering Rights, and Engaging Indigenous Governance; and Interagency Committee of State Employed Women. Your opportunity at a glance. The WSLCB Enforcement and Education Division is announcing exciting opportunities for an Administrative Regulations Analyst 4 (Cannabis Compliance Consultant Supervisor) position located in Western Washington. This position can be located in either King or Skagit county. This position represents the Liquor and Cannabis Board’s education team and report directly to the Education Program Manager. These positions are involved in the education of Washington state liquor, tobacco, vapor and cannabis laws, educating licensees and their employees, and investigating regulatory allegations for educational purposes. The Administrative Regulations Analyst 4 (ARA 4) is the first-line supervisor of the Administrative Regulation Analyst 3 (ARA 3 -Compliance Consultants) positions. These positions assign, schedules, evaluates, and conducts performance management of subordinate staff. If you have an interest in the Administrative Regulations Analyst 4 positions, we encourage you to apply! WSLCB provides a modern work environment and excellent benefits including:A comprehensive benefits package (including but not limited to Medical/ Dental/ Vision, Long Term Disability, Life Insurance etc.)Paid Vacation, Leave, and Holidays. Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees) Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)Training and career development programs (including online courses and LinkedIn Learning) A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible) Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees. Generous wellness program (we offer reimbursements for certain fitness related activities)Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia) Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work. Free parking Duties Some of the duties you will perform are: Provides expert level direction, advice, training and assistance to ARA 3’s and other staff within the Enforcement and Education Division. Ensuring staff follow agency and division policies when performing their duties. Conducts performance management of subordinate staff. Provides expectations and evaluates staff, mentors, trains, counsels, and performs corrective and disciplinary action, if needed. Assigns staff to support education projects and manages project timelines. Provides updates on projects and education data to Education Manager and Command staff as requested. Coordinates, monitors, and evaluates consultant’s outreach expectations and measurables set by the education program. Investigates complaints from licensees, other agencies, and the public, regarding conduct and behavior. Assesses training needs of staff and arranges for/or provides instruction. Resolves staff issues, recognizes employees, issues corrective action, to include counseling, mentoring, and coaching employees on work-related activities and career development. Supervises pre-scheduled field visits to licensed cannabis producers, processors, retailers, transporters, registered cooperatives, and certified laboratories. Supervises the scheduling and completion of initial meetings to explain the licensee’s rights and obligations; walks through the licensed location to identify and evaluate the licensee’s workplace hazards and to view potential public health and safety concerns, and discusses conditions noted during the visit and offers recommendations and confirms compliance with laws and rules. Supervises consistency of education through verbal and written communication, and consistent distribution of educational material as appropriate. Supervises the consistent education between consultants statewide, and makes sure consultants work with officers to identify messaging discrepancies between officers and consultants. Issues will be escalated to the Education Program Manager if messaging and discrepancies cannot be resolved. Supervises the organization and best practices of scheduled inspections of licensed establishments, registered cooperatives, and certified laboratories that check for compliance with state laws and provides technical assistance as necessary. As a result of assisting with education-based complaint investigations or discontinued business reports, the position writes reports of findings, creates exhibits for hearings, and assists in presenting cases to a board, commission, or administrative law judge when necessary. Self-initiated work based on inspections, and strategic goals/plans, including preparing and completing comprehensive reports, and data entry tracking into the agency records management system. Identifies education needs and writes education proposals. Completes timesheets and submits to supervisor. Attends, and participates in office and regional huddles, Leads team meetings and committee assignments. Responds to emails, phone messages, mail, and assists other agency divisions. In addition to the creation of educational content; compiles information, and aids in the creation of bulletins, articles, and publications for the benefit of the agency and the stakeholders. Qualifications Required Qualifications:Seven (7) years of professional, or supervisory, or consultative experience writing or evaluating for compliance with departmental standards and legal requirements. OR Associate's degree involving major study in public or business administration, journalism, communications, writing, English, or a closely allied field, and five (5) years of professional, or supervisory, or consultative experience writing or evaluating for compliance with departmental standards and legal requirements. OR - Bachelor's degree involving major study in public or business administration, journalism, communications, writing, English, or a closely allied field, and three (3) years of professional, or supervisory, or consultative experience writing or evaluating for compliance with departmental standards and legal requirements. OR Master's degree involving major study in public or business administration, journalism, communications, writing, English, or a closely allied field, and one (1) year of professional, or supervisory, or consultative experience writing or evaluating for compliance with departmental standards and legal requirements. AND - Some experience could be substituted if previously performed as a Compliance Consultant (ARA 3) or as an Enforcement Officer with the Washington State Liquor and Cannabis Board Preferred/ Desired Qualifications:A Master's or Bachelor’s degree in business administration, public administration, journalism,communications, writing, English, or a similar field. Use a computer with Microsoft Suite software, including scheduling on a data base calendar and using the agency's Outlook e-mail system. Experience working in a liaison capacity representing an organization and working with a diverse group of other government and private organizations. Experience working in or with law enforcement. Good oral and written communication skills, and the ability to build mutually beneficial relationships within and outside the WSLCB. Ability to speak publicly and prepare and give training. Advanced skills and demonstrated experience in educational content creation and development. Experience working with databases and presenting data. Advanced skills in Excel, including the ability to summarize and create charts and reports from data. Ability to write clear and concise reports. Ability to manage tight deadlines. General knowledge of the cannabis industry at the producer, processor, and retail levels. General knowledge of 1-502 and requirements in rule for reporting, quality assurance testing, packaging, processing plant material into extracts and infused products and pesticides. General knowledge of the liquor industry at the manufacturer and retail levels. General knowledge of reporting rules and requirements, quality assurance testing, packaging, and processing plant material into extracts and infused products and pesticides. Required Equity Competencies:The ability to take action to learn and grow. This equity competency identifies people who are curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington. The ability to take action to meet the needs of others This equity competency identifies people who are flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve. Competencies:Accountability: Accept personal responsibility for the quality and timeliness necessary to achieve excellent results. With little oversight, develop innovative solutions to a variety of issues. Make timely decisions although faced with limited data or resources. Accept own role when expectations are not met and respond quickly to resolve issues with others. Communication: Convey clear, timely, persuasive messages that positively influence the thoughts and actions of others. Able to respond to verbal and written directions. Effective Communication, Writing Skills: Compose clear, straightforward, and technically correct documents. Proofread and edit information to improve clarity, organization, content, and correct errors in grammar, punctuation, and spelling. Independently compose written responses to emails and letters from the public, and/or explain decisions made regarding eligibility for services or compliance with laws and rules. Extract and compile data to prepare narrative, statistical or other reports for review, analysis, documentation, etc. (e.g., financial, payroll, labor distribution, purchasing, inventory, registration, patient or student information). Enforcing Laws, Rules, Regulations: Enforce governmental laws, rules, and regulations, and initiate education actions in a way that the public perceives as fair, objective, and reasonable. Able to identify legal differences between administrative and criminal law. Ethics & Integrity: Earn the trust, respect, and confidence of coworkers and customers through consistent honesty, forthrightness and professionalism in all interactions. Influencing for Voluntary Compliance: Effectively persuade others to voluntarily accept recommendations or advice for the purpose of bringing them into compliance with regulations or policy. Judgment: Display balanced thinking that combines analysis, wisdom, experience and perspective. Produce decisions that withstand “the test of time.”Safety: Understand and follow applicable laws, regulations, and other standards to establish and/or maintain a safe work environment. Serving Customers: Build and maintain internal and external customer satisfaction with the products and services offered by the Liquor and Cannabis Board. Develop innovative ideas that provide solutions to our customers’ challenges. Stress Tolerance: Effectively handle highly stressful or adverse situations, making good decisions, working calmly and accurately, and helping to calm others. Tact & Diplomacy: Respond to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers. Building and Maintaining Relationships: Earn the trust, respect, and confidence of coworkers and customers through consistent honesty, forthrightness, and professionalism in all interactions. Build and maintain working relationships characterized by mutual acceptance and cooperation. Contribute to an environment that honors diversity and uses diverse perspectives to meet the agency’s mission and goals. Workload Management: Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, and on time.