Senior Lead Digital Product Manager – Workplace Technology (WIM)
CHARLOTTE
Thursday, 30 April 2026
Act as the senior workplace technology partner for WIM, accountable for translating business needs into prioritized, outcome-driven product strategies. Develop and maintain a rolling 12–18 month workplace technology roadmap aligned to business strategy, advisor workflows, regulatory obligations, and enterprise standards. Partner with WIM business leaders to understand advisor and client-service workflows, productivity challenges, and risk considerations, translating insights into investment-ready priorities rather than feature-driven requests. Lead portfolio prioritization and trade-off discussions, aligning initiatives to firmwide strategy, capacity, and Run-the-Bank commitments. Present decision-ready options to senior stakeholders that clearly articulate value, cost, risk, and delivery trade-offs. Partner with Workplace Technology domain product owners (e.g., End User Compute, Collaboration, Regulated Messaging, Print, AV, Productivity Platforms) to influence solution direction while respecting ownership boundaries. Ensure regulatory, risk, security, records management, and compliance requirements are embedded from inception into workplace technology initiatives. Drive adoption and value realization by defining success measures, tracking outcomes post-delivery, and partnering on communications and change management. Act as a clear front door for WIM workplace technology needs, reducing fragmentation and aligning solutions to enterprise platforms. Strengthen governance through effective decision forums, clear accountability, and consistent communications without unnecessary bureaucracy. Serve as a trusted advisor to business, technology, and control partners across the WIM organization. Required qualifications 7 years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education 4 years of banking industry experience. Desired qualifications. Education & Experience. Bachelor’s degree in Business, Technology, Engineering, or a related field; advanced degree preferred. Experience owning end-to-end product lifecycles for enterprise-scale, user-facing technology (50,000 users preferred)Experience operating in highly regulated environments. Workplace Technology & End-User Experience. Strong understanding of workplace technology domains, including end-user compute, collaboration and productivity platforms, regulated communications, and shared services (print and AV)Demonstrated ability to balance employee experience, security, cost, resilience, and operational simplicity. Product and Portfolio Leadership. Ownership of a product or service portfolio, including roadmap development and prioritization. Strong trade-off decision-making skills grounded in business outcomes. Experience defining success measures, tracking adoption, and driving value realization. Risk, Compliance, and Controls. Experience designing products with built-in controls, auditability, and evidentiary defensibility. Ability to partner effectively with Risk, Compliance, Legal, Cyber Security, and Records Management without slowing delivery. Skill translating regulatory requirements into practical, scalable product decisions. Stakeholder Leadership. Proven ability to influence without authority across senior business leaders, technology teams, and control partners. Strong executive communication skills, including decision briefs and trade-off discussions. Experience managing competing priorities across diverse business groups and risk profiles. Wealth & Investment Management Experience. Experience supporting wealth management or investment management users such as financial advisors, client service teams, portfolio managers, or investment operations. Understanding of advisor productivity workflows, including secure collaboration, document management, and client communications. Familiarity with data protection, client confidentiality, and supervision requirements in wealth and asset management environments. Strong orientation toward improving advisor efficiency and client-facing outcomes through workplace technology. Job expectations. Sponsorship is not available for this role. Ability to travel up to 10% of the time. Ability to work onsite in one of the posted locations. Posting End Date: 8 May 2026 - Job posting may come down early due to volume of applicants. We Value Equal Opportunity. Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.