Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. As the Director, Customer Partner for Professional Services you will have end-to-end responsibility for relationship management, account growth and profitability. You’ll create, maintain, and develop deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued CxO customer relationships. You’ll be responsible for driving proactive account growth with focus on selling new offerings and minimizing erosion in renewals, with specific focus on the Professional Services industry. You will be committed to Customer Success, Commercial Success, Distinctive Expertise and Focus on People to:Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships. Responsible for driving profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals. Deliver on budget, owning revenue, profit/loss, and growth objectives. Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increase utilization and billability of resources assigned to their account. Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals. Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value. Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity. Invest in the development of the people on the account and across. Kyndryl to develop the next generation of talent. Act as a steward of the Kyndryl culture. Collaboration is key, and as a Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management – then we can't wait to meet you. Join our team and let's make remarkable things happen together.