Include assisting with pre-operative planning, case preparation, and account coordination, while building foundational customer relationships. The role involves shadowing experienced team members, supporting product demonstrations, and learning key systems and processes. On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support. Essential duties & responsibilities:Gain competency in solo case coverage, including troubleshooting and managing basic technical components through hands-on learning and supervised case participation for manual and robotic procedures. - Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning. - Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation. - Assist with account administration tasks and contribute to product demonstrations and lab logistics. - Build foundational relationships with customers through active participation in account management and support. - Engage in cross-training and collaborate with clinical and sales teams to enhance skills and support broader team effectiveness. - Complete required trainings and certifications, as determined by territory needs, to maintain a high level of expertise in product and clinical applications. - On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support. - Assist in product demonstrations and lab logistics. Education & special trainings: - Strong communication & interpersonal skills - Problem solving - Maintains composure under pressure and adapting to high-paced environments - Organizational & time management skills - Self-starter who can prioritize tasks independently - Customer focused through providing excellent service and maintaining a customer-first approach. - Mechanical aptitude & digital dexterity - Teamwork & emotional intelligence - Receptive to feedback, and able to work collaboratively - Ability to build and maintain trusting relationships - Confidence and comfortable in OR setting. Physical & mental requirements: - Ability to lift, push, pull and carry up to 50 lbs. – required - Ability to stand for extended periods of time. United States of America Pay Ranges:US 10: $65,900 - $91,600 USD Annual Travel Percentage: None.