Customer Supply Chain Associate Analyst – Hybrid. Towson, MD, USA - New Britain, CT USA - Valley City, OH USA - Dublin, OH USA - Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Customer Supply Chain Associate Analyst, you will be a critical part of the team working closely with Sales and Warehouse Management working as a hybrid employee. You’ll get to: Help manage the customer relationship and expectations with regards to orders and shipment timing. Daily order/inventory management for small – medium sized retail partners Partnering with SBD Factories and DCs to manage shipping and logistics. Monitoring production schedules to then be effectively communicated with appropriate internal and external stakeholders. Internal sales reporting and supply pacing to the customer’s expectations. Maintenance of all order management systems. Regular communication with internal cross function teams. Daily reporting and analytics to pulse performance. Internal meetings related to sales orders management. The Person: You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:College degree preferred but not required for position. A desire for further education and future advancement is encouraged if candidate does not have a degree. Sales and/or customer service experience is a plus. SAP/ INFOR experience. Exceptional interpersonal communication and customer service skills are required to succeed. Proficient in Excel (formula include but not limited to: xlookup, sumifs, ifs). Able to work both autonomously and cross-functionally with peer-to-peer support orchestrated by direct management. Driven by customer focused actions that best support the customer needs through exceptional fill rates. Fast paced, team centered and customer responsive. Very light travel to the customer as needed for annual meetings. Local travel for store walks and SBD factories and/or warehouses approximately once per season. The Details: You’ll receive a competitive salary and a great benefits plan, including: