Adheres to established departmental and property policies and procedures regarding guest service standards. Responsible for the repair, maintenance, and general operating condition of slot machines. Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. Utilizes shop machines to fabricate standard or routine parts. Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. Responsible for the inspection, installation, and removal of slot machines. Maintains player-tracking system and EZ Pay equipment. Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.). Performs all other related and compatible duties as assigned. Maintains strict confidentiality in all company matters. BRING US YOUR BEST. Applicant must be at least 21 years of age. Must be able to obtain and maintain a valid gaming license. General understanding of Computers. Must have strong problem-solving, analytical, customer service, and interpersonal skills. Must have excellent written and verbal communication skills; must be fluent and literate in English. Ability to maintain a high level of confidentiality and professionalism. Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization. Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Ability to write routine reports and correspondence. Must be proficient in Microsoft Office applications.