Acts as a resource for the Patient Access Department and patient access supervisor. Assist with hiring. Responsible for training new staff, auditing charts, and process/policy implementation. Assist Facility. Administrator at their request. Courteously and Professionally greet patients. Obtain accurate demographic insurance information. Correctly code and verify insurance coverage. Collect estimated patient responsibility or screen patient for assistance programs. Answer all incoming calls to the facility. Provide assistance to patients presenting or calling with billing questions. Process medical records requests. - Rotating Weeks - Week One: Sun, Tue, Wed, Th, Fri. Week Two: Mon, Tue, We, Th, Sat. Job Requirements. Required 1 year of recent medical office, hospital registration, or banking experience 2 years of customer service experience. Basic Life Support - CPR (BLS-CPR) Preferred. Associates Degrfee or a combination of education and job-related experience 1 year of management, supervisor, or lead experience. Where You'll Work. At Dignity Health’s Arizona General Hospital, we deliver humankindness through a wide range of health, social and support services in the heart of Phoenix, Arizona. As part of our team, you will provide clinical expertise, support, and oversight that helps ensure our patients receive exceptional care. Also, you will have the opportunity to champion the change by joining in our mission of healing through humankindness. Total Rewards Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.