The Amazon Operations Corporate Employee Relations (ER) & Field Enablement team supports Amazon operations corporate employees and field leaders, and we are seeking an Employee Relations Principal to join our team. The successful candidate will have a demonstrated ability to:Assessment & Analysis- Quickly evaluate data, workplace dynamics, behaviors, and relationships to identify risks and gaps in the work environment. Strategic Program Development- Develop and execute sustainable, scalable initiatives, mechanisms, and programs that drive long-lasting change at all levels of the organization. Leadership & Influence- Influence leaders to secure alignment, build support, and cultivate change agents across the business. Team Leadership- Lead and develop a team of employee relations professionals. ER/ LR Expertise - Possess significant employee relations expertise, excellent judgment, and highly developed analytical and communication skills. The Principal reports directly to an Employee Relations Director and serves as a key member of the Operations Corporate Employee Relations team. The successful candidate must be capable of traveling domestically at least 50% of the time with potential for additional travel when necessary, and at times with short notice. The position requires on-site presence at least three days each week. Key job responsibilities Risk Detection and Mitigation: Apply employee relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs Detect and Mitigate Risks: Apply employee relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks. Crisis Management: Work reactively on crisis-oriented issues under time limitations while exercising excellent judgment and leadership Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline employee and contractor experience. Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs Artificial Intelligence (AI): Use AI tools and technologies to analyze data, automate routine tasks, and develop improve processes. Communicate Effectively: Rapidly produce high-quality execute level written communications that concisely analyze problems and move solutions from concept to execution. Effectively present verbally to all levels of the organization. Collaborate: Build constructive relationships with critical stakeholders to share information and influence change. Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions. Work at Scale: Design solutions for a single person, site, station, or situation then translate, design, and launch sustainable mechanisms for entire networks. Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions. Campaign Strategy: Develop communication and tactical campaign strategy as well as lead team of tactical execution. Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results. Hire & Develop the Best: Lead the development and growth of our field employee relations team. This role may have direct reports including Employee Relations Specialists, Managers and/or Principals. Basic Qualifications- Bachelor's degree- Experience producing executive-level written materials and presenting to executive audiences- Experience creating and implementing large-scale programs- 10 years of relevant experience in employee relations, labor relations, labor/employment law OR 10 years of relevant experience to include 1 years of Amazon experience and one or more short term assignments within Amazon employee relations.- Experience in leading campaign response.- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience. Preferred Qualifications- Experience within a distribution center, logistics, or manufacturing environment- Experience supporting large hourly workforces- Advanced degree, JD, or other specialized training in labor/employee relations- Internal Amazon experience in Operations, Human Resources/ PXT, or other functional partner teams.- Demonstrated ability to exercise independent judgment and discretion in managing multiple and competing priorities.- People leadership experience including hiring and developing talent.- Skilled in MS Excel, Word, Outlook, SharePoint & PowerPoint; curious about new technologies.- Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change.- Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments.- Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or leadership communication skills.- Solid sense of accountability, high-quality judgment and sound decision-making.- Ability to handle confidential information and escalate issues when appropriate.- Ability to quickly connect and build trust with people across a wide variety of cultural and socio-economic backgrounds.- Fluency in multiple languages.- Previous experience managing operations.