Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking an Instructional Technology Specialist. Reporting to the Manager of Academic Technology Services. This position is responsible for and not limited to the following: Handle technical support functions for the various general purpose digital and synchronous learning classroom technology systems and assisting faculty with digital and synchronous learning classroom equipment operation; Provide support for specialized software/data and equipment installation, configuration, and planning by investigating and analyzing various specialized options and solutions; Research, gather, organize, and summarize data for reports; Analyze data for trends and presents results and recommendations to supervisor; Seek opportunities to integrate technology into academic activities; Collaborate with faculty on incorporating specialized software and methods; Plan, design, and conduct specialized end-user training for groups or individuals; Stay current in new developments and technologies; Conduct research on new technologies, as requested; Test specialized software or equipment; Select and recommend purchase of hardware and software for usage across RU-N; Assist in planning the implementation of new, specialized software releases, determine the impact of changes, recommends, and develops methods of facilitating end-user adjustment; Interact with internal and external vendors to establish and maintain supportive relations; Design and produce training aids, operation manuals, and other online support and equipment media; Perform other duties and completes special projects as assigned. FLSA Exempt Grade 05 Salary Details Minimum Salary 81778.000 Mid Range Salary 103450.000 Maximum Salary 125121.000 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Position Status Full Time Working Hours 37.5 Standard Hours 37.50 Daily Work Shift Day Work Arrangement This position requires a fully on-site work arrangement. (Approval not required) Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP Qualifications Minimum Education and Experience Requires a bachelor’s degree or an equivalent combination of a minimum of two (2) years relevant experience. A minimum of two (2) years experience in the use of instructional technology to enhance teaching. Certifications/ Licenses Required Knowledge, Skills, and Abilities Requires strong leadership, interpersonal, communication and organizational skills, and the ability to work with faculty and staff with diverse backgrounds and perspectives on the use of technology in a variety of learning environments. Able to meet tight deadlines, have attention to detail, and be able to independently problem solve and make timely decisions; Possess the ability to handle a wide variety of tasks simultaneously while remaining focused on details and calm under pressure; Demonstrate an ability for teamwork and collaboration; Able to work collaboratively with faculty from a variety of disciplines, and administrators and staff in different offices; Provide training, support, and maintenance for digital and synchronous learning classrooms and videoconferencing equipment, including computers and related peripherals and video equipment, using various tools for automatic software installation and system configuration; Effectively demonstrate instructional applications of technologies; facilitates workshops; effectively communicates technical information to a non-technical audience; and establishes cooperative working relationships; Demonstrate a solid technical understanding of desktop computers, their operating systems, and networks as well as knowledge of emerging technologies. Preferred Qualifications - Experience in an academic environment; - Able to develop and present instructional materials; - Effectively demonstrate instructional applications of technologies; facilitates workshops; - Effectively communicate technical information to a non-technical audience; - Establish cooperative working relationships. Equipment Utilized - Video Conferencing Solutions for room-based and desktop deployments: Cisco, Zoom, LifeSize, Polycom. - Additional solutions such as Vidyo, Adobe Connect, Big Blue Button, Google Hangouts, Microsoft Teams, Zoom, etc. - Equipment Control Systems Extron, Crestron, Management over network. - Lecture Capture and Video Streaming solutions such as Kaltura, Microsoft Office Software, Rutgers Web-Based Systems, engagement & attendance technology. Physical Demands and Work Environment Special Conditions Posting Details Posting Number 26 ST 0864 Posting Open Date