Under direction of the Nurse Manager, Clinical Coordinator & Charge Nurse, the Community Residence Counselor (CRC ) provides direct patient care and participates in therapeutic milieu within the scope of defined practice. -Provides and supervises community activities according to needs.-This may include driving & transporting patients to and from activities in hospital vehicles.-Remains awake and alert, at all times, while on the job.-Assists patients in maintaining and keeping various appointments. -Clear, concise, and timely documentation and shift notes. -Establishes relationships with patients that are helpful and maintains professional boundaries.-Participates in patient rounds, status checks, or teams per program guidelines. -Completes assigned patient care tasks per program guidelines and/or daily assignment sheet. -Works effectively to manage the therapeutic milieu. -Provides patients with direction and supervision as needed. -Follows established hospital & program policies, procedures, and protocols. -Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner. -Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner. -Encourage patients in their activities of daily living. -Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary. -Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation. -Attends and participates in rounds and case conferences when appropriate. -Physical ability for participation in patient activities. -Other duties as assigned. The Behavioral Health Partial Hospital Program, located on McLean’s Belmont campus, treats adults ages 18 struggling with mood and anxiety disorders, depression, personality disorders, bipolar spectrum disorders, and thought disorders. The approximate length of participation is three weeks (15 consecutive business days). The program is available in person only and operates Monday through Friday from 8:30 am to 3 pm. The BHP emphasizes group therapy, structure, and skill building, with intensive daily treatment programming designed to reduce symptoms and meet individual treatment needs. Each patient undergoes a thorough initial assessment to create a personalized care plan based on specific diagnoses and symptoms, aiming to support stabilization and tailored treatment goals. Clinicians help patients build coping skills using cognitive behavior therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT). We also integrate the systems model, focusing on patient-family and patient-community relationships, as well as positive psychology to enhance strengths and well-being. In addition to group therapy, treatment includes medication consultations, individual therapy, case management, and aftercare planning. Qualifications. Education High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One-year patient care or related experience preferred, preferably in a psychiatric setting 1-2 years preferred Knowledge, Skills and Abilities - Driver's license (MA, CT, NH, NY, RI, VT) is required with the ability to satisfactorily meet and maintain hospital driving standards. - Time Management, - Excellent verbal and written communication skills. - Ability to work as part of a team. - Maintains a commitment to professional growth and competency. - All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical and administrative purposes. - Familiarity with Epic preferred.