Act as the primary point of contact for the department, assisting patients, visitors, and staff in a professional and organized manner. Manage incoming calls, emails, and correspondence, ensuring inquiries are addressed promptly and accurately. Coordinate and schedule appointments to support smooth daily operations and optimal resource use. Provide administrative support, including filing, data entry, and document preparation. Maintain an organized, professional, and efficient reception area. Assist departmental staff with clerical and non-technical tasks as needed to support workflow. Deliver excellent customer service, responding to questions and concerns with care and accuracy. Schedule: Full-Time -Days Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Health & Fitness Center Access What we’re looking for High school diploma or equivalent required; associate’s degree preferred. Experience in administrative support, customer service, or front-desk roles a plus. Strong communication and interpersonal skills with a professional demeanor. Highly organized, detail-oriented, and able to multitask efficiently. Comfortable using office software and scheduling systems. Friendly, approachable, and patient- focused. Able to handle confidential information with discretion. More about Haywood Regional Medical Center Haywood Regional Medical Center (HRMC) is a 154-bed acute hospital and includes 11 multi-specialty clinics that have been offering exceptional care to the Haywood County community for over 97 years. The campus, located in Clyde, is also home to the 54,000 square foot Haywood Regional Health & Fitness Center, and the 44,000 square foot Outpatient Care Center. HRMC also operates two urgent care centers in the county. We are proud to be recognized for an “A” hospital safety grade from The Leapfrog Group, The Joint Commission National Quality Approval, Screening Center of Excellence with Lung Cancer Alliance, accredited Chest Pain Center from American College of Cardiology, and Center of Excellence from Addario Lung Cancer Foundation.