The Facility Operations Staff is a customer service focused on supporting daily functions of the Ramsey Student Center. This position serves as the first and last interaction point with patrons and provides patrons with accurate information regarding daily schedule, programs, or any special events. Additionally, this role supports all program areas by assisting with equipment checkout/inventory, participant check-in, and daily operations of programming. Strong communication and problem-solving skills are essential to effectively address patron needs and ensure a positive experience. This role requires adaptability and teamwork and frequently collaborates with colleagues to support a wide range of activities and services. Knowledge, Skills, Abilities and/or Competencies - Strong organizational skills, accuracy, and attention to detail. - Excellent customer service, interpersonal, and communication skills. - Demonstrated ability to complete tasks independently within established guidelines. - Familiarity with facility operations. - Ability to organize work and meet established deadlines Physical Demands Move throughout the 440,000 sq. ft. Ramsey Student Center, Lake Herrick sandy beach and pavilion, and the departmental field complexes; stand; walk; sit; use hands; reach with hands and arms. Climb up and down ladders and over small retaining walls; walk across narrow accesses such as 2 ft. walkways and 4 ft. wide bulkheads, and operate department-owned vehicles to run job-related errands. Lift and/or move up to 10 pounds and occasionally lift/move up to 50 pounds. Close vision, distance vision, peripheral vision, depth perception, and focus. Is driving a responsibility of this position? No Is this a Position of Trust? No Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. Duties/ Responsibilities Duties/ Responsibilities Customer Service & Front Desk Operations Assist with checking patrons in to the Ramsey Student Center; Assist with checking in and out informal rec equipment at the Ramsey Admissions Desk. Percentage of time 30 Duties/ Responsibilities Intramural & Competitive Sports Support. Help prepare intramural games by setting up spaces and checking in participants to ensure everything is ready for play; Assist with checking in and out competitive sports equipment necessary for intramural events. Percentage of time 25 Duties/ Responsibilities Facility Maintenance & Cleanliness. Contribute to overall facility cleanliness by regularly monitoring shared spaces, picking up debris, cleaning fitness equipment, and ensuring all areas remain safe, sanitary, and presentable for users. Percentage of time 25 Duties/ Responsibilities Equipment Inventory & Organization. Help manage storage of intramural sports equipment by organizing, sorting, and maintaining items in designated areas, ensuring all gear is properly stored, easily accessible, and kept in good condition for participant use. Percentage of time 15 Duties/ Responsibilities Supplies & Operational Support. Help maintain all gym wipes inventory and ensure wipe stations are operational. Percentage of time 5 Contact Information Recruitment Contact Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name Baylee Johnson Recruitment Contact Email baylee.johnson@uga.edu Recruitment Contact Phone Posting Specific Questions Required fields are indicated with an asterisk ( - ). - How did you hear about this vacant position in Student Affairs? Current UGA Employee Handshake Higher. Ed Jobs Indeed.com Inside Higher Ed Insight Into Diversity LinkedIn Professional Organization UGA - Jobs (UGA's Job Board) Other (please provide) Applicant Documents Required Documents Resume/ CV Optional Documents