Service Manager II - 300 to 500 Units
Baltimore
Friday, 01 May 2026
We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will: Interview, hire and train new team members. Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution. Mentor and guide maintenance technicians to increase their overall knowledge base and skill set. Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair. Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies; Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise. Manage and organize inventory of all maintenance materials. Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team. Regularly inspect community buildings, including vacant units. Planning, assigning and directing work of maintenance team. What we'll expect from you: Active and valid driver's license and a personal vehicle. Live within a 30-minute commute of the properties. HVAC/ EPA/ CFC Certification preferred. One-year certificate, 5 years of related experience, or equivalent education and experience.