The Vice Chair of Clinical Operations for the Department of Emergency Medicine serves as an academic department leader, both accountable and responsible for the success of the tri-partite mission of both IU Health and the Indiana University School of Medicine. The primary responsibility is ensuring the highest quality emergency care. This requires building a multidisciplinary and interdisciplinary, comprehensive, patient-oriented approach to care. The Vice Chair, Clinical Operations is ultimately responsible for the appropriateness, quality, efficiency, and effectiveness of the medical care delivered within the clinical service. They are also responsible for ensuring the education and research missions of the department are prioritized. Thus, creating an ecosystem and culture where all 3 missions succeed. The Vice Chair has a matrixed reporting relationship, working closely with the Hospital Leadership – Chief Medical Officer, Nursing and Administrative leadership, IU Health Medical Group (IUHMG) leadership, and Indiana University School of Medicine (IUSM) – Department of Emergency Medicine leadership to: - Develop and implement clinical policies and guidelines - Assess clinical activities and performance - Assist with monitoring and attaining fiscal and utilization objectives - Assure compliance with appropriate regulatory accrediting and credentialing/privileging standards - Facilitate the success of the educational and research missions. RESPONSIBILITIES:Some responsibilities may be delegated to direct reports as appropriate .. Lead all aspects of the emergency medicine clinical mission at the IU Health Adult Academic Health Center (Methodist), Eskenazi Health, West, North, Fishers, and Tipton Hospitals (affiliated hospitals) - Partner with the Vice Chair, PEM Division to lead the clinical mission at Riley Downtown, PEM North, and PEM Fishers - Foster and sustain a cohesive “one department” culture across multiple affiliated clinical sites, ensuring appropriate alignment in values, standards, and operational practices despite organizational and geographic diversity 2. Supervise medical directors. - Partner with individual medical directors to develop site-specific strategies to meet department-wide goals as well as those of regional and/or facility leadership. - Work with hospital leadership to ensure site directors are meeting hospital and system goals and have the appropriate resources and support to do so - Lead quarterly (at minimum) site directors meeting 3. Partner with the APP Director to develop APP-specific strategies to meet long- and short-term department-wide goals 4. Maintain relationships with hospital leadership - Regularly visit and support operations at all affiliated hospitals 5. Maintain and build faculty and APP staffing models with attention to: - Clinical volumes, national benchmarks, case mix ratios - Site specific leadership or skill needs (POCUS, educational oversight, administrative pipeline, quality, etc. - Wellness 6. Create the strategy to achieve or exceed national benchmarks on all operational metrics 7. Responsible for strategic planning and execution of increasing Emergency Medicine footprint within IU Health facilities and system-wide (examples: observation medicine, urgent care support, telehealth, etc.)8. Transform the culture of patient experience at all affiliated hospitals - Goal of top decile Emergency Department net promoter scores relative to peer institutions 9. Facilitate recruitment of IUSM – EM Faculty to ensure appropriate workforce development and staffing at all affiliated hospitals - Maintain active role in department recruitment activities to ensure new faculty meet strategic mission requirements. - Assist in the recruitment of faculty and resident talent with the goal of expanding the faculty pipeline for identified needs such as administrative, research, and scholarly interests. - Develop workforce plans as needed for site expansion, new strategic operational initiatives, and system needs .0. In partnership with the Vice Chair of Clinical and Academic Administration and Service Line Administrators, - Supervise IUHMG administrative practice management staff - Manage operational, professionalism, and personnel issues - Manage fully supported hospital budgets and variances - Collaborate with Revenue Cycle Services on revenue and collections efficiency 11. Participate in Department annual compensation planning, including incentive plan measure development and reporting 12. Participate in appropriate IUSM and IUHMG committees, leadership development, and other invited functions 13. Optimize integration of research, scholarship, and teaching within all affiliated hospitals - In partnership with the Department Chair and Vice Chair team build strong, research team to capitalize on administrative output. - Identify strong informatics partners in support of the research mission - Help design or facilitate a method to optimize integration of research recruitment/trial enrollment for all affiliated hospitals 14. Identify and assist with the implementation of strategic activities or projects that will generate positive returns on departmental investments or create strategic partnerships centered around our clinical mission. - Examples could include: community engagement partnerships, research projects, population health initiatives, expansion of observation medicine, telemedicine, or any project which generates pilot and preliminary date for future grant submissions .5. Support the Out of Hospital Care and Toxicology Divisions. Ensuring alignment between division and clinical operations .6. Ensure HIPAA and EMTALA Compliance. The Department of Emergency Medicine includes a statewide network of emergency departments striving to set new standards of training for medical students, residents, fellows and pre-hospital providers while providing quality care for a diverse patient population. The Department is ranked in the top 15 for NIH funded research nationally in Emergency Medicine and is home to one of the oldest residency programs in the country. We work in an environment that has rich research infrastructure, including the highest-ranked Clinical and Translational Science Institute (CTSI) in the United States and a nationally ranked medical bio-informatics institution. Indianapolis is the capital and most populous city in the State of Indiana. It is growing economically thanks to a strong corporate base anchored by the life sciences. Indiana is home to one of the largest concentrations of health sciences companies in the nation. Indianapolis has a sophisticated blend of charm and culture with a wonderful balance of business and leisure. The growing residential base is supported by rich amenities and quality of life – the city possesses a variety of professional sports, arts venues and outdoor recreation areas. Residents of this dynamic city, and surrounding suburbs, enjoy leading educational systems and top-ranked universities, paired with a diverse population. Indianapolis International Airport is a top-ranked international airport, being named “Best Airport in North America” by Airports Council International for many years. For additional information on life in Indy: IU School of Medicine is committed to being a welcoming campus community and we seek candidates whose research, teaching, and community engagement efforts contribute to robust learning and working environments for all students, staff, and faculty. We invite individuals who will join us in our mission to improve health equity and well-being for all throughout the state of Indiana. Basic Qualifications Candidates must have an MD or DO and be board certified in Emergency Medicine with the ability to obtain a license to practice medicine in Indiana. Candidates must have at least 3 years of professional time spent in clinical practice and 3 years of leadership experience, ideally within clinical affairs or clinical operations, including medical director role, quality improvement, process improvement, engagement, and patient experience. Additionally, candidates must have a proven record of collaborative success working with individuals throughout a healthcare organization and a record of successful work within a highly matrixed environment. Department Contact for Questions Kim Coles. HR Leaderkimgibso@iu.edu Additional Qualifications