The Scheduling Supervisor oversees the daily operations of the Centralized Scheduling and Access Referrals Center, ensuring patients receive timely, accurate, and customer-focused scheduling services. This role supervises scheduling staff, monitors key performance indicators (KPIs), and collaborates with clinical, operational, and IT leaders to improve efficiency, reduce scheduling errors, and enhance patient experience. Education: High School Diploma or GED required Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field preferred; an equivalent combination of education and relevant experience may be considered in lieu of a degree. Experience: Minimum 5 years of experience in healthcare scheduling, patient access, or call center operations. Previous supervisory or lead experience in a high-volume environment. Visit us online at Broward. Health.org or contact Talent Acquisition - Bonus Exclusions may apply in accordance with policy HR-004-026 Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.