Provide oversight and access control at loading dock, service entrances, back of house, and public entrances - Manage parking flow and assist with safe and efficient load in/out procedures - Provide basic access control at parking entrances and facility doors while checking identification of patrons and vendors both entering and exiting the building - Ability to work with Duty Managers, Security, EMT staff, and City Police to manage parking flow and crowd management during heavily attended events - Greet patrons at Convention Center entrances - Verify tickets/wristbands for proper events - Perform ticket taking/scanning at main doors - Direct patrons to the correct rooms/halls in the building - Assist with informing patrons and vendors of building policies and procedures while also enforcing said policies - Excellent verbal communication skills with both internal and external customers - Position is subject to varied climates during certain events - Must wear a provided uniform in accordance with Convention Center uniform policies - Excellent customer service skills - Resolve customer conflicts in a calm and helpful manner - Ability to stand for extended periods of time as well as sit, crouch, bend or kneel - Ability to walk and/or stand on both flat and uneven surfaces - Ability to withstand loud entertainment - Ability to work in low light conditions - Must be able to get along with co-workers and work as a team - Must maintain a city email account to monitor schedule and employment information - Other duties as assigned. In addition to the minimum requirements, the ideal candidate for this position will have experience listed in the preferences below. Candidates with the preferred experience should ensure the information is provided in the application.