PMO Leadership & Governance. Evolve and operationalize PMO frameworks, methodologies, policies, procedures, and governance structures to improve delivery consistency and organizational alignment. Establish and monitor PMO performance metrics, KPIs, baselines, and dashboards to drive transparency, accountability, and value realization. Oversee the creation, adoption, and continuous improvement of project delivery standards, templates, job aids, and tools supporting Waterfall, Agile, and hybrid methodologies. Ensure alignment between PMO processes and the evolving IS intake, prioritization, and demand management practices. Project & Program Delivery Oversight. Provide leadership, guidance, and coaching to Project Managers and Program Managers executing small, medium, and large initiatives. Foster best practices for scope, schedule, budget, risk, quality, and change management across the project portfolio. Partner with IS Technology Business Partners to ensure project outcomes meet customer expectations and strategic business objectives. People Leadership, Coaching & Development. Build a team culture rooted in collaboration, accountability, and professional growth. Mentor and develop PMO staff at all levels with an emphasis on strengthening delivery skills, stakeholder engagement capabilities, and agility mindset. Stakeholder Engagement & Communication. Serve as a liaison between business units, IS leadership, and the PMO, ensuring alignment of goals, priorities, and delivery expectations. Communicate PMO performance, project health, risks, and strategic progress to senior leaders and partner groups. Cultivate strong working relationships across Business, IS, QA, BA, and OCM functions to ensure coordinated delivery and value realization. Continuous Improvement & Organizational Enablement. Champion a culture of learning, improvement, and adaptability within the PMO. Evaluate emerging industry trends, best practices, and tools to maintain modern PMO capabilities. Drive maturity roadmaps aimed at increasing project delivery predictability, customer satisfaction, and organizational value. What education and experience are required for this job (minimum qualifications) Bachelor’s degree in Information Technology, Business Administration, Public Administration, or related field; or equivalent combination of education and experience . years of progressive project or program management experience, including 3 years leading project teams or PMO functions. Active PMP®, Pg. MP®, or PMI-ACP® certification. Demonstrated experience establishing or maturing PMO frameworks, processes, or governance models. Experience with Waterfall and Agile methodologies in a public sector or similarly structured environment. Proven ability to mentor, coach, and develop project professionals at varying levels of experience. Strong communication, facilitation, and relationship-building skills. Preferred Qualifications. Master’s degree or advanced certification in Project Management Prosci or equivalent enterprise project/change management certification. Experience integrating PMO processes with enterprise intake, demand management, and service delivery practices. Experience working in IT services, shared services, or matrixed delivery organizations. What you can expect from us:We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. We encourage our employees to develop their skills through on-site training and tuition reimbursement. We provide a competitive salary, excellent benefits and a good work/life balance.