Reporting to the Manager, A/ V, SNFL, this position:Support all aspects of the Stavros Niarchos Foundation Library’s technological and programmatic needs (a/v, lighting)Train and support staff on A/ V and computer technology. Ensure that all A/ V materials and equipment are handled properly and accounted for at the end of the day. Perform basic repairs, adjustments, and cleaning of A/ V devices. Provide input and expertise on A/ V and technology purchases. Troubleshoot and assist with the handling of specialized user needs. Assist with new A/ V and/or technological initiatives and workflow, including documenting public programs and equipment maintenance. Schedule and facilitate virtual/remote support for all programs. Assist with SNFL digital signage content creation and workflows. Assist in monitoring programs and attendees for SNFL. Attend and participate in library staff meetings and training sessions. Provide computer technology instruction and support to the public. Knowledge of accessibility design or construction. Required Education, Certifications & Experience 4 years of proven experience with A/ V technology and computer hardware/software or equivalent combination of education and experience. Required Skills. Proficient with analog and digital technologies Demonstrated experience with video/film projection including work with laptop projection and digital video. Successfully demonstrated ability to work with both Mac and PC computer platforms. Successfully demonstrated experience working with a variety of A/ V formats and equipment (Lighting, Crestron, digital consoles, projectors, wireless microphones, etc…)Successfully demonstrated ability to teach basic computer technology to the public. Successfully demonstrated ability to perform work independently with speed, reliability, and accuracy in an automated environment, including the ability to troubleshoot and solve technical problems as they arise. Successfully demonstrated ability to work on multiple tasks with changing priorities and deadlines. Ability to communicate well with others, including co-workers, library users, and creative collaborators. Excellent computer skills, including proficiency in MS Office and Google Suite. Successfully demonstrated experience working with Zoom, Google Meet, and related virtual meeting platforms. Able and willing to work a flexible schedule including nights and some weekends. Managerial/ Supervisory Responsibilities. May supervise hourly staff during events