Who We Are LifeBridge Health is a dynamic, purpose-driven health system committed to redefining care delivery across the Mid-Atlantic and beyond. Anchored by our mission to improve the health of people in the communities we serve, we are transforming healthcare by advancing access, elevating patient experiences, and fostering bold ideas centered around community-based care. Location: GRACE MEDICAL CENTER 2000 W. Baltimore Street, Baltimore MD 21223 Patient Access Department The Patient Access Department is responsible for coordinating patient registration, insurance verification, scheduling, and pre-admission requirements. The team also provides financial counseling, supports emergency department access, assists with medical record requests, and serves as a key point of contact for patient inquiries related to appointments and hospital procedures. Patient Registration Associate Under moderate supervision, performs patient and/or specimen registrations. Serves as the front line representative of the department or laboratory and acts as a resource for patients and their families. Key Responsibilities Serves as a liaison between the Hospital and the patient according to the patient’s needs. Communicates effectively with patient, family, members of patient care team and other Hospital staff. Keeps patients informed of procedures. Greets patients, using key words as defined by the department, as they present themselves at the reception area, verifies patient name, logs arrival time, procedure, etc. ; either directs or escorts patient to appropriate patient care area. Requirements Education: High School Diploma or GED; preferred Experience: 1-3 years of relevant experience Additional Information What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.