The Human Resources Assistant will perform administrative tasks and services to support effective and efficient operation of the City Human Resources department. Responsibilities Greets and welcomes visitors and employees and directs them to the appropriate person or location. Answers and manages incoming department calls. Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate HR employee. Assists employees with various HR-related computer processes when needed. Provides general administrative support to the HR department. Maintains accurate and up-to-date human resource files, records, and documentation. Maintains the integrity and confidentiality of human resource files and records. Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. Performs annual tasks associated with background checks, drug & alcohol clearinghouse, etc. Works with the HR Generalist on FMLA and Worker’s Compensation administration. Assists in the coordination of committee meetings. Maintains and administers HR-related website, intranet, and HRIS platform. Collaborates with finance department in assisting employees with payroll and benefits questions. Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers. Assists with recruitment tasks, including seasonal hiring process. Conducts or assists with onboarding and new hire orientation. Demonstrates loyalty to department by actively supporting its goals, maintaining a team-first mindset, and contributing to long-term initiatives. Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations. Performs other duties as assigned. Qualifications Education. Associate’s Degree in related field required or the equivalent combination of experience and training which provides the required knowledge, skills and abilities, as determined by the City. Experience:Previous experience in human resources desired. Preference may be given to candidates with experience. Certifications/ Licenses:No certification or license requirements. Other Requirements:No other requirements. Knowledge, Skills, & Abilities Excellent verbal and written communication skills. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Excellent organizational skills and attention to detail. Proficient with Microsoft Office or related software. Ability to maintain confidentiality as needed. Proficient with, or the ability to quickly learn human resource information system (HRIS), and similar computer applications. - - - - - - - - - - - - - - - - - - - - - - The City anticipates filling these positions pending Committee approval and funding. THE CITY OF MANITOWOC PARTICIPATES IN E-VERIFY. FOR INFORMATION ABOUT E-VERIFY, PLEASE VISIT The City of Manitowoc is a qualifying Public Service Loan Forgiveness organization.