Conducts multiple annual touch points with medical staff members, shares application tips with providers to improve workflow efficiency, and guides best practices. Assists with executing change management strategy to enable smooth implementation of new application changes and enhancements. Provides 24/7 on-call support for providers and extenders, with readiness to travel nationally for major implementations. Other duties as assigned. Serves as a senior member of the Physician Informatics Team and a facility resource person and role model in the use of clinical information systems. Maintains thorough knowledge of the computer system and leads in creating departmental solutions and cultural improvements. Promotes a positive attitude to change and effectively communicates why change is necessary. Provides didactic training, mentors new Advocate orientees, and provides feedback to the orientation coordinator on orientee progress. Collaborates on professional development plans with the orientees reporting manager and assesses readiness for independent work. Takes a senior role in Physician Informatics projects for assigned clinical areas, including evaluation of requests, analysis of information, presentation to pertinent groups, and education. Provides consultation in the areas of redesign and evaluating clinical processes, identifies and acts upon opportunities for improvement, and summarizes objectives and strategic directions for the workgroup. Rounds with providers during care delivery to assess functionality, impact to workflow, analyze user needs, and document requests. Researches, validates, and logs provider EMR enhancement requests, discusses recommended solutions with provider and operational teams, and obtains operational design approval. Knowledge, Skills, and Abilities: Leadership skills, initiative, organization, self-direction and ability to work in a fast-paced collaborative team environment [Required] Employs critical thinking and analysis in problem solving. Fosters this approach with front-line staff and peers. [Required] Mentoring/training experience [Required] Advanced clinical knowledge of current healthcare practice and Provider workflow (CPOE and documentation) with conceptual and practical understanding of various training techniques for users with various learning styles [Required] Industry experience with electronic medical records [Required] Expert conflict management skills [Required] Communication skills both written and oral, are professional and follow defined escalation process [Required] Is accountable for realization of goals and defined metrics [Required] Methodically analyzes and evaluates business problems by defining the challenges, identifying alternatives, and making timely decisions [Required] Understands own strengths and development needs, learns from experience, and owns personal and professional development [Required] Creates an environment that is positive, service oriented and that values individual perspectives while driving towards common goals; assists teammates, leadership and Providers to achieve outcomes [Required] Microsoft Office suite [Required] Experience with Epic or other comparable electronic medical health records [Preferred]Education: Bachelor's [Required] Master's [Preferred]Field of Study: in respiratory therapy in Informatics, Computer Science, Information Technology or Healthcare. Work Experience: 5 total between clinical and informatics experience [Required] Experience developing training materials for users with various skill levels [Preferred] Experience in troubleshooting software issues to resolution [Preferred] Experience supporting applications used by providers [Preferred] Recent experience with health information technology [Required]Additional Information: N/ A - Licenses and Certifications: Driver's License (DL) [Required] State Registered Respiratory Therapist (RRT) [Preferred] OR NBRC Registered Respiratory Therapist (RRT) [Preferred]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - km 2677 Work Shift:Day (United States of America)Pay Range:$72,879.32 - $153,539.38