Human Services Coordinator I - Bilingual English/Spanish
Southbridge
Friday, 01 May 2026
The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Bilingual Human Services Coordinator I (HSC I) position in the South Valley Area Office in Southbridge. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department. The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload, as well as monitors the implementation of services provided by DDS funded residential, day and support program providers. The HSC I ensures individuals on caseload receive appropriate services through arranging, organizing and coordinating the Department of Developmental Services funded and generic support services in response to individual’s needs, while maintaining communication and outreach with community services and other state agencies. Additional HSC I responsibilities include: monitoring the safety and well-being of assigned individuals; providing advocacy in human, civil and legal rights; facilitating team meetings; monitoring follow-through on team recommendations while maintaining individual’s records and relevant computer databases, as well as maintain regular and consistent contact with individuals, service providers and families. The HSC I will arrange or provide crisis intervention for individuals as needed, assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team, as needed. This position will perform other related duties which may include individual's engaged in Participant Directed Services. Please note: Bilingual: English/ Spanish required Schedule: This is full-time, 37.5 hour position. Schedule: Day Shift; shift hours to be determined. Days off: Sunday/ Saturday. Flexibility required to meet the needs of the Area Office. About the Agency: The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.