While in this position, you are required to work at your assigned work location during your scheduled work times. Please note: Work arrangements are subject to change at any time. This position provides leadership and direction for the Social Services Department, serving as the department manager and supervising Social Services Assistants (SSA). It ensures integrated, continuous care to support residents’ physical, emotional, and mental health, addressing nursing home adjustment and psychosocial needs. Additionally, as the Director of Social Services, you will. Provide management to and oversight of Social Services team members in carrying out their day-to-day responsibilities. Provides psychosocial, social service expertise, analysis, and judgment to staff and other department staff in dealing with the complications that arise in treating residents with medical and psychiatric diagnoses and needs, and by interfacing with numerous multidisciplinary service providers or the residents' families or legal representatives. Prepares a report and action plan on a monthly basis on various resident issues that pertain to the social service department for the Quality Assurance/ Performance Improvement Committee (QAPI), and attends this meeting conducted by the facility NHA and/or Medical Director. Provides regular feedback to social service staff on their performance and completes PMP performance reviews on an annual basis, or more frequently if necessary. Provides documentation to support recommended corrective and disciplinary actions, and resolves informal grievances. Attend meetings with the social services team to ensure that the psychosocial processes, policies, procedures, and regulations are being followed. Adhere to facility policies and procedures as well as regulatory standards to provide care and services to the residents of the facility through case management, assessments, care planning/documentation, and crisis intervention/conflict resolution to ensure high-quality social services for residents in long-term care/domiciliary settings. Attend and function as an active participant of the interdisciplinary team by providing reports in various meetings required by VA, CMS, or other regulatory or facility processes or procedures. Complete comprehensive audits of residents' charts and files to ensure that accurate information is contained, ensure that advance directives are current and uploaded to the EHR, ensure that ancillary services and visits have been completed and uploaded, ensure that mental health provider visits are completed and uploaded, and ensure that assessments and corresponding notes are documented in the EHR. Other Duties as Assigned