The Manager of Physical Security Solutions is responsible for safeguarding assets and people by orchestrating the fusion of innovative security technology, efficient resource allocation, rigorous project execution, and ensuring resilient physical security solutions are tailored to meet the evolving needs of our stakeholders. This role involves managing security staff, influencing security policies, keeping to date with industry trends and technologies, risk management techniques, and maintaining effective working relationships with internal and external stakeholders. Job Description. Responsibilities:Supervises and provides guidance to physical security personnel, including security specialists, technicians, and analysts. Manages and deep understanding of how physical security devices and systems, including but not limited to Video Management Systems (VMS), Physical Access Control Systems (PACS) analytics, Intrusion Detection Systems (IDS), intercom systems mitigate risk and enable business operations. Implement security policies, procedures, and programs to ensure the effective management, deployment and maintenance of physical security hardware and infrastructure. Oversees contracts with integrators for security technology systems, ensuring timely and efficient support. Coordinates and manages security technology installations for facilities, collaborating with cross-functional teams, as necessary. Participate in expense management efforts, including contract assessment, service evaluation, and budget forecasting. Collaborates with stakeholders to review documentation and plans for installations, ensuring compliance with security standards. Ensures physical security hardware and infrastructure is designed to support emergency response and critical incident management. Maintains knowledge of emerging technologies and industry trends in physical security. Assists in the development and implementation of security strategies, policies, and programs. Fosters strong relationships with stakeholders, promoting effective communication and collaboration. Coordinates with IT teams to ensure adherence to applicable IT policies and coordinates access to security infrastructure. Participates in the commissioning and testing of physical security technologies, ensuring compliance with industry standards and best practices. Required Qualifications. Proven experience in physical security management, including infrastructure and technology systems. Strong knowledge and proficiency in building as-builts, infrastructure, and equipment related to communication and infrastructure systems. Supervisory or managerial experience in a security or related field. Familiarity with security technologies, access control systems, surveillance systems, and intrusion systems. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Proficiency in security management software, Microsoft Office Suite, Genetec suite of products, and other relevant tools. Education. Bachelor’s Degree preferred in an area of study relevant to this position (i.e., Security Management, Homeland Security, Engineering, Information Technology, etc.) Related Work Experience. Generally, requires four plus years of related experience. Preferred Qualifications. Professional certification or accreditation that validates expertise and knowledge in the field of physical security such as: Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Security Management Professional (CSMP), Certified Information Systems Security Professional (CISSP), Physical Security Certified Professional (PSCP), or Certified Homeland Protection Professional (CHPP) is preferred. Working Conditions. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. Must be willing to travel up to 30%. Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities.