Specialized team within the dispensing facility. Their functionality provides a link between the Front end processing of prescriptions orders (E-post) and the Back end filling of prescriptions (QMSI). These technicians maintain access into both processing systems allowing them the opportunity to ensure that orders requiring special attention or intervention are processed quickly and effectively sometimes at a high level of difficulty. Location: This is an onsite role. 11010 Florida Crown Dr, Suite 200, Orlando FL32824 Shift: Monday through Friday 8:00 AM-4:30 PM subject to change based on business need with some OT expected during high volumes. The Mail Operations Pharmacy Technician 3 (Special Requirements Team) ensures inventory levels are adequate for processing by working with the dispensing teams. This role regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques. This role works under limited guidance due to previous experience, breadth, and depth of knowledge of administrative processes and organizational knowledge. Specific duties could include but are not limited to:Running aging reports with excel. Monitor SRT inbox and complete incoming requests. Process orders within the Fulfillment Exceptions e. Post queue. Partner with Front End teams on orders identified as high priority. Partner with USPS and FedEx to track and ensure timely delivery of packages that have already left the facility (some outbound calling)Manually filling and processing of orders as needed. Support Dispensing Teams to mitigate aging orders. Use your skills to make an impact Required Qualifications. Must have an active Pharmacy Technician license with the Board of Pharmacy in Florida. Must have National Pharmacy Technician Certification (PTCB or Ex. CPT)2 years of experience in a retail, clinical or mail order pharmacy. Must be passionate about contributing to an organization focused on continuously improving consumer experiences. Preferred Qualifications. High School Diploma or GED - Scheduled Weekly Hours 40