Support and manage the Event Set-Up operation while working closely with the Senior Conference Planning. Manager and other operational departments. Works directly with the Director, Conference Planning in the absenceof the Sr. Conference Planning Manager. Supervise, coach, and train room setup personnel towards achieving exceptional guest service results andcomplete staff engagement. Lead Daily Huddles with set-up personnel to review assignments and requirements. Responsible for the appropriate and timely set-up of all functions and meetings in event spaces located in the FDIC Headquarters and Conference Center facilities while maintaining standards of meeting specifications. Review event portal dashboards and create detailed reports for setup assignments. Works with the Sr. Conference Planning Manager to establish and implement shift checklists for all room set-up personnel. Attend weekly coordination meetings to review upcoming events and meeting specifications as outlined in the events portal. Coordinate with event planners to address missing set-up information or clarify requirements. Perform daily walk-through of all event spaces to ensure rooms are properly set prior to meetings. Conduct daily inspections of storage areas to ensure cleanliness and to check that inventory is stocked. Oversee linen cleaning and hand sanitizer replenishing schedules Assist with setups when necessary. Administrative tasks include the facilitation of payroll, staff schedules, shifts, assignments, inventory, performancereviews, and identifying/requesting approval for overtime needs. Create an environment that establishes the highest standards of quality service and ensures implementationthrough effective hiring, training, development, and continuous reinforcement. Qualifications 2-year degree in Hospitality Management or related field or one (1) year of experience in the management and supervision of conference setup and hospitality services comparable in size and characteristics. Prior experience with classroom, meeting room, and/or special event setup is highly desirable. Proficient in Microsoft Suite, including Word, Excel, and Teams Ability to multitask Excellent customer service skills