Lead billing clerk and responsible for all dental superbills at Yulee Dental, Hilliard Dental, and school-based preventive programs. Ensure the client’s insurance has been verified and client is eligible for services, and the insurance information is imputed in HMS, correct billing codes have been posted and billed for in HMS. Responsible for assisting in researching causes of denied claims from Third Party insurances. Responsible for collecting and receipting of all established fees collected from the dental clinics and mailing out statements when necessary. Responsible for registering clients in HMS and Dentrix and pulling the appropriate records, prepare the necessary forms for the clinics. Scanning client records into electronic oral health records. Responsible for the ordering of all office and housekeeping supplies for dental program. Answering phones, making appointments when needed. Type other general and routine correspondence and documents. Required Knowledge, Skills, and Abilities: Ability to write sentences and paragraphs in work related documents Knowledge to problem solve Ability to talk to others to effectively convey information Ability to find ways to structure or classify multiple pieces of information Skill to weigh the relative costs and benefits of a potential action Knowledge to determine the kind of tools and equipment needed to do a job Ability to use logic and analysis to identify the strengths and weaknesses of different approaches Ability to listen to what other people are saying and asking questions as appropriate Ability to adjust actions in relation to others’ actions Knowledge of instructional methods and training techniques including curriculum design principles Knowledge of computer software including applications Qualifications: Minimum: Valid driver’s license High School Diploma or Equivalent Knowledge of clerical administration Proficient in using Microsoft Office Suite Must be able to bend, squat, or stand for prolonged time, and lift items up to 50 pounds Multitask in a high paced clinic Preferred: 2 years’ experience in a dental clerical position Bi-lingual in English and Spanish Proficient with Eaglesoft or Dentrix Knowledge of dental insurance and billing Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Yulee, Hilliard, and various places in Nassau County, FL The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.