Data entry, billing, medical records preparation and maintenance, archiving, lab posting, data input, eligibility determination, registration, and appointment setting. Assist clients on the phone and in person with information regarding services and records. Assist coworkers when needed to ensure appropriate and timely services. Responsible for receiving, organizing, and maintaining records of all laboratory results that are reported to DOH-Brevard STD/ TB programs Required Knowledge, Skills, and Abilities: Ability to communicate effectively with coworkers, clients, outside community partners - Knowledge of clerical settings, customer service skills in person and over the phone, proficient computer knowledge and skills, ability to multi-task - Documented ability to work with multiple computer programs such as Microsoft Word, Outlook, EH - Rs, scanners, faxes, copiers. Qualifications: Minimum - Valid driver’s license - High School Diploma/ GED - Basic computer knowledge/skills including, but not limited to, Microsoft Word, Excel, Outlook, multiple EHR applications, use of typical office machinery such as copiers, scanners, etc. - Florida Department of Health is required to work before, during, and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters or performing other emergency duties including but not limited to response to or threats involving any disaster or threat of disaster man-made or natural This position requires daily in-office or field work. Preferred - Ability to read and speak English/ Spanish - Bilingual - Currently employed by the Department of Health Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Work Location The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.