Under the direction of nursing leadership, the Health Unit Coordinator facilitates unit organization and patient care by assisting in the coordination of patient, nursing, physician, and other healthcare provider office and clerical activities. Essential Functions. Patient Care Support: Assists with admission, discharge, and transfer of patients, answers patient call lights, schedules tests and treatments, provides access control to visitor entrance to secure units, performs telemetry duties, and may deliver medications from the delivery system to the RN. Clerical Support: Answers unit telephones and disseminates information appropriately, processes, organizes, files, and maintains patient and unit records, transcribes physician orders, acts as unit receptionist, and may organize, stock, and maintain supplies on the unit. Collaboration and Customer Service: Performs functions delegated by the nursing manager and charge nurse, demonstrates effective teamwork, prioritization, communication, and organization, and provides excellent customer service when responding to patient/family requests, physicians, nursing, and other ancillary services. Skills. Nursing. Patient Care. Office Administration. Medical Records Management. Electronic Medical Records (EMR)Teamwork. Computer Information. Organizing. Word Processing. Computer Literacy. Minimum Qualifications. Demonstrated clerical or customer service experience. Preferred Qualifications Previous experience as a secretary in a hospital setting. Previous experience using electronic medical records (EMR)Experience using word processing software. Basic understanding of medical terminology.