Serve as the first point of contact for employees and job applicants, providing a welcoming, approachable, and professional presence while ensuring all inquiries are addressed promptly and accurately. Coordinate and execute the full onboarding experience for all new hires, including preparing documentation, systems and account access, background checks and work authorization document collection, and any additional tasks required to ensure a smooth transition into Four Seasons. Support the People & Culture team with daily operational tasks, maintaining organized workflows and assisting with communication, scheduling, and general administrative needs. Maintain accurate and confidential employee records within Workday and other HR systems, ensuring data integrity, compliance, and timely updates related to lifecycle activities. Assist with recruitment efforts, including candidate experience initiatives, creating a welcoming environment/first impression upon arrival, and communicating with candidates throughout the hiring process. Contribute to the planning and execution of employee engagement initiatives and events, such as recognition programs, celebrations, and cultural activities that enhance the employee experience. Prepare and run routine reports, support audits, and manage administrative duties to ensure the department operates efficiently and aligns with company policies and standards. Oversee the creation, maintenance, and continual refresh of all employee-facing communication channels, including digital displays, TVs, flyers, posters, and recurring recognition materials ensuring that all messaging is accurate, engaging, visually consistent, and aligned with company standards. Supports the department by performing additional duties as business needs require. Contributing to a workplace environment that feels connected, supported, and celebrated. Minimum Qualifications: Must be proficient in Spanish and English, both verbal and written. Strong interpersonal skills coupled with excellent communication. Exceptional organization and detail orientation, with an unmatched ability to manage multiple priorities. Comfortable working in a fast-paced environment in a service-focused culture. Ability to interact effectively with all levels of management and staff. Ability to work independently, take initiative and use good judgment 1-2 years of administrative experience, preferably within People & Culture / Human Resources. Previous hotel experience strongly preferred. Knowledge of immigration and work authorization processes is preferred. A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States. This is a full-time, on-site position. Comprehensive Benefits Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and benefits package Medical Insurance after 30 days of employment. Employer-paid Dental and Vision insurance 401(k) and Retirement Plan Matching Employee Assistance Program And so much more! Four Seasons Hotels & Resorts, Employer of Choice “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts We look forward to receiving your application!