Learning and Organizational Management, Program Director

Philadelphia

Saturday, 02 May 2026

The Program Manager is responsible for the end to end operational execution of the Learning & Organization Development (L&OD) portfolio of programs and initiatives. This is a delivery focused role that ensures disciplined, consistent, and high quality execution across a complex stakeholder environment. The Program Manager translates strategic priorities into actionable project plans and, in partnership with program sponsors and leaders, plans, resources, implements, and evaluates programs that advance L&OD's key objectives. The role also provides portfolio level oversight, advising on scope, financials, metrics, interdependencies, and change impacts to enable informed decision making and successful outcomes. Job Duties. Own end to end execution of L&OD programs, translating strategy and design into integrated project plans with clear timelines, milestones, deliverables, risks, and change controls. Independently lead and facilitate assigned initiatives, coordinating across L&OD functions, stakeholders, HR partners, and vendors to ensure seamless delivery without direct authority. Serve as the primary operational point of contact for program stakeholders, providing clear, proactive communication on scope, progress, risks, decisions, and interdependencies. Manage program operations and logistics, including scheduling, materials readiness, participant tracking, platforms/tools, and maintenance of the overall L&OD calendar. Track and manage budgets, contracts, resources, and vendor relationships; support forecasting, approvals, and utilization decisions. Establish and manage program metrics (participation, completion, feedback, outcomes), synthesize insights, and recommend continuous improvements. Maintain program documentation, standards, policies, and timelines to ensure consistency, transparency, and operational rigor. Enable L&OD practitioners by removing operational complexity so they can focus on content, facilitation, and consulting impact. Minimum Qualifications. Bachelor’s Degree 3 years related work experience. Strong written and verbal communication, problem solving, critical thinking, and stakeholder management skills. Demonstrated ability to drive execution, manage details, and deliver results while operating across multiple workstreams and in ambiguous environments. Experience managing complex programs or portfolios within Learning, Organization Development, Talent, HR, Change, or related enterprise functions. Proficiency with Microsoft Office tools and comfort using standard office technology. Proficiency with program / project management software (Microsoft Project / Smartsheets). Preferred Qualifications. Master’s Degree. PMP - Project Management Professional - Project Management Institute.

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