Executive Communications. Partner with the Chief of Staff to develop high-quality communications and materials on behalf of the COO and Operations leadership team. Draft and refine presentations, talking points, remarks, leadership updates, briefing materials, and executive communications. Tailor messaging for diverse audiences, including frontline teams, leadership, executive stakeholders, the CEO, and the Board. Own development of select priority communications end-to-end, from initial concept and content development through finalization and delivery. Support development of clear, compelling narratives around strategic priorities, operational performance, and key initiatives. Special Projects & Strategic Support. Support priority initiatives and special projects on behalf of the COO and VP, Operations & Operational Excellence. Own select initiatives end-to-end, helping move work from concept through execution and handoff. Help manage projects from planning through execution, including stakeholder coordination, content development, project tracking, and follow-up. Drive follow-through on key decisions and help ensure alignment across stakeholders. Prepare concise summaries, analyses, and materials to support leadership decision-making. Synthesize qualitative and quantitative inputs into actionable insights to support executive decision-making and strategic planning. Contribute to cross-functional efforts requiring strong coordination and executive visibility. Operational Cadence, Change Management & Coordination. Support the operating cadence of the COO Chief of Staff and broader Operations leadership team, including leadership forums, performance reviews, executive touchpoints, and recurring strategic deliverables. Support communication and change management planning for key operational and organizational initiatives. Prepare materials and coordination for leadership forums and governance meetings, including Management Committee and other COO-sponsored forums. Track deliverables, timelines, and follow-up actions across a portfolio of work. Ensure strong organization, responsiveness, and follow-through across priorities. Qualifications. Bachelor’s degree required 4-6 years of relevant experience in areas such as executive communications, strategy or strategic operations, project management, healthcare administration or hospital operations, or management consulting. Exceptional writing, editing, and presentation development skills. Strong proficiency in Microsoft Office Suite (PowerPoint, Excel, Word). Experience supporting senior leaders or high-priority initiatives preferred. Healthcare or academic medical center experience preferred. Core Capabilities. Strong written and verbal communication skills with the ability to synthesize complex information. Highly organized with strong attention to detail and follow-through. Ability to manage multiple priorities in a fast-paced environment. Sound judgment, professionalism, and discretion. Collaborative and able to build relationships across teams and levels.