Role: Frontline Recruiting Change Manager Scope: Individual Contributor, P 3 Years of Experience: 3 Team: Talent Marketplace Location: Reno, NV - Hybrid Duration: Full-time, Fixed Term (1 year) Reports to: Talent Operations Manager. Target Hiring Range: $85,000 - $90,000/annually At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs, according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from $80,900 - $121,300/annually. The Target Hiring Range reflects where in the range we intend to hire for this role. Job Summary The Frontline Recruiting Change Manager will play a critical role in strengthening and stabilizing frontline recruiting by leading change management, learning and development, project deliverables, and communication planning to support the adoption and integration of key recruiting technologies, particularly Paradox and Criteria. This role will also build the foundational resources, training, and standardized processes needed to scale and sustain frontline recruiting effectively. This role will partner closely with Talent Operations, Hiring Managers, and People & Culture partners to create clarity, consistency, and confidence across frontline recruiting and operations. The Change Manager brings a practical, people-centered approach to change, helping teams design and deliver training that translates new tools and processes into day-to-day recruiting practices. What You’ll Do Lead Change Management & Technology Adoption Design and deliver training to support rollout, adoption, and sustained use of frontline recruiting technologies. Partner with Talent Operations to develop and execute change management strategies that support frontline teams through new tools, workflows, and expectations. Identify adoption risks and training needs, then design and deliver interventions to address them. Build & Maintain Frontline Recruiting Resources Develop, organize, and maintain resources to support frontline hiring, including training documentation, communication plans, interview guides, and process documentation. Support the creation and continuous improvement of resource-first tools that enable recruiters and hiring managers to self-serve effectively. Partner with the Talent Operations Manager, Project Manager, Enablement, Talent Coordinators, Hiring Managers, and Frontline Recruiters to ensure materials reflect real-world needs and are simple, usable, and consistent. Enable Standardization Across Frontline Recruiting Build evergreen training and guidance that standardizes frontline recruiting processes, interview practices, hiring manager workflows, and best practices. Partner with the Talent Operations Manager and leadership to document, communicate, and reinforce frontline recruiting policies and best practices alongside new technology. Help reduce variability across teams while honoring the unique needs of Retail, Distribution Centers, and Customer Experience. Drive Training & Capability Building Design and deliver training and learning experiences related to frontline recruiting technology, tools, and processes. Build shared understanding of roles, workflows, and standards across recruiters and cross-functional partners. Translate program goals into practical, frontline-ready guidance that teams can apply immediately. Change Enablement & Stakeholder Partnership Proactively manage timelines, dependencies, and deliverables across multiple workstreams, surfacing risks and proposing mitigation plans. Partner closely with the Talent Operations Manager, Project Manager, Enablement, Talent Coordinators, Hiring Managers, and Frontline Recruiters. Who You Are A thoughtful change manager who brings people along through clarity, empathy, and practical action. You use an agile, customer-centered approach to prioritize high-impact work, align to capacity, and deliver on time with quality. Comfortable operating in ambiguity and helping teams build structure where it’s needed most. Organized, detail oriented, and able to manage multiple initiatives without losing sight of the bigger picture. Collaborative and relationship-driven, with the ability to work across functions and frontline environments. Grounded and pragmatic—you’re focused on what actually works in day-to-day recruiting, not just what looks good on paper. Passionate about equitable, consistent hiring experiences and supporting teams through change.