Retention Specialist (Student Support Services)

Alpine

Saturday, 02 May 2026

Function: Advise prospective, new, and returning students. The Retention Specialist/ Advisor will assist academic departments with academic planning, advisement interpretation, and implementation of university policies and procedures in the areas of student retention. Provides information to and advises enrolled students regarding retention services and issues concerning academics offered by the University, including retention through graduation. The Retention Specialist Advisor will have a specific key Population specialty assigned to him/her and will be responsible for all coordinated knowledge of the features of said population. This position requires a highly focused attention to detail and is information sensitive. Scope: Student services advising; working with the Culture of Care grant, and advising students to complete related goals and objectives proposed in Title V: Culture of Care grant application. Duties. Essential: Duties and responsibilities include but are not limited to: Advises current students about concerns/issues that might affect completing academic degree requirements. Maintains students’ files (Banner and associated tools). Facilitates updates and changes as necessary. Actively assists with retention outreach events and retention sessions/presentations. Refers students with academic discrepancies to proper officials for further action. Coordinates communications to students regarding retention related activities, community resources, and career readiness resources. Assists with returning students. Maintains monthly appointments with Director of Student Services. Population administration. Works extended hours occasionally. Performs other related duties asassigned. Working Conditions:Usual: O?ce Conditions; exempt from overtime provisions. Position is Security Sensitive. Unusual: A willingness to work evenings and weekends as needed. Any qualifications to be considered in lieu of stated minimums, require the prior approval of the Human Resources Director.

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