The Baker works closely with the Bakery Manager. The Baker also performs the following duties (other duties may be assigned): Prepares bakery products according to the Bakery Manager's directions, production guide, and the established production schedule; maintains product rotation to reduce shrink. Inspects and maintains the Bakery Department and products during baking and preparation, ensuring quality and sanitation by FDA and local health codes. Assists customers, suggests bakery products, and establishes relationships for repeat business. Controls costs by implementing portion control, accurate pricing, and signage. Follows safety work standards and reports any hazards to the Bakery Manager and/or Store Director. Follows the FIFO rotation system, covers, labels, and dates products, ensuring adherence to BFLA standards of quality and presentation. Assists in receiving, breaking down, and storing Bakery loads, collaborating effectively with the team. Customer Service Skills The Baker is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Baker is expected to have a positive "can-do" attitude; to treat others with respect; and to easily adjust to changes in the workplace. Education and/or Experience High School diploma or general education degree (GED); or three to six months of related experience. Physical Demands While performing the duties of this job, the employee is regularly required to stand for long periods; walk; frequent use of hands; hands to finger; handle, or feel objects, tools, or controls. The individual occasionally is required to reach with hands and arms. He or she is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.