Keep Reception area of the Spa tidy and well stocked. Be the first point of contact for all guests coming to the Spa, ensure greeting is professional and polite and follows all Viceroy standards. Be responsible for the daily administration of the Spa to include taking bookings, changes to bookings and cancellations and ensure a good diary system is in place that is accessible to all Spa colleagues. Sell Spa Retail items to guests and ensure that the correct prices are charged to the guest account. Attend Spa meetings, offer insights and discuss any problems. Check lobby, locker rooms and relaxation room to make sure it is clean and ready for our guests. Assist Spa Attendants to make sure the Spa presents clean and ready. Conduct Spa tour and introductions. Be responsible for phone, reception desk, and appointment desk procedures. Have full knowledge of all treatments and facilities in the Spa in order to provide assistance to any guests. Assist guests with any queries or questions they may have. Maintain a professional attitude when dealing with guests and offering the first-class service expected from Viceroy. Strive for guest satisfaction and desired financial results. Ensure the Spa service occurs according to operating and quality standards. Ensure compliance with all Spa policies, standards and procedures. Ensures compliance of company sanitation standards. Understand the goals and objectives of The Spa as communicated from the Spa Manager(s). Strive for continuous improvement and excellence in all areas of responsibility. Ensure compliance of Health and Safety procedures and local laws. Understands the operating and maintenance procedures of all departmental equipment. Understands the job functions of the other areas of the resort and maintains an effective relationship between departments. Comply with loss prevention policies to prevent accidents and control costs. Provide excellent customer service. Each colleague is expected to carry out all reasonable requests by management which the colleague is capable of performing. Location: Viceroy Snowmass - Snowmass Village, CO - Start Date: March 20/2026 Employment Type: Part Time Year round Schedule: Flexible schedule,3 to 4 shifts per week, weekends and holidays required. Pay Rate: $22 hour (including retail commission)Posting closes on 03/20/2026 (or until filled)