Ensures internal and external guest satisfaction with a positive and friendly attitude. Uphold the highest departmental standards of exceptional quality, service, and timing to include all policies, procedures, and operating standards. Holds current Colorado State Aesthetics or Cosmetology License and Liability Insurance to include Viceroy Snowmass as additional insured Pursue and participate in additional CEU’s on an annual and on-going basis and submit certificates of completion to Exec. Dir. Of Spa & Wellness. Maintain exceptional standards of cleanliness and sanitation throughout spa back of house areas and spa treatment rooms and facilities. Monitor and ensure all equipment throughout the spa back of house areas and spa treatment rooms is in proper condition and good working order; report findings spa management and follow up as appropriate. Mandatory participation in all Spa activities, events, and promotions. Maintain monthly performance goals as set by the Spa Director to include guest retention and recommended retail homecare for each guest. Is an advocate for Viceroy’s Vision, Mission and Initiative of The Spa and its operations. Required to demonstrate and maintain exceptional product knowledge of The Spa, property specific outlets, and Viceroy Hotel Group. Reports all deficiencies, maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately. Maintains organization and exceptional detail orientation in all work areas. Assist with and support all operational tasks and duties to ensure fluent and flawless operation on a daily an on-going basis. Location: Viceroy Snowmass - Snowmass Village, CO - Start Date: ASAP - Employment Type: Part Time Seasonal/ Part Time Year Round. Schedule: Flexible schedule, some nights, weekends and holidays required. Pay Rate: $12.14 per hour commissions and gratuities. Posting Closing Date: 3/10/2026 or when filled Minimum Requirements