Lead Front Desk operations during assigned shifts, ensuring smooth check-ins, check-outs, and overall guest flow; act as Manager on Duty as needed. Serve as the escalation point for guest and owner concerns, resolving issues quickly while enhancing the overall experience. Ensure accuracy in reservations, billing, room assignments, and guest communications. Drive consistency by upholding policies, standards, and daily accountability, including scheduling support and task delegation. Partner cross-departmentally with Housekeeping, Maintenance, and Reservations to ensure seamless operations and communication. Start Date: 6/1/2026 Employment Status: Full Time, Year Round. Pay Rate: $25/hour. Schedule: Full time hours, schedule based on operational need. Posting Closes: 5/5/2026 or when filled Minimum Requirements INTERNAL CANDIDATES ONLY - Our ideal candidate brings prior front desk or hospitality leadership experience (supervisor, lead, or manager level preferred) and thrives in a fast-paced, guest-focused environment. They are detail-oriented, highly organized, and able to multitask and prioritize with confidence. A strong communicator and decision-maker, they handle guest interactions and conflict resolution with professionalism and ease. Experience in resort or luxury hospitality is preferred, along with familiarity with property management systems such as Track or Timeshare. Ware and a solid understanding of hotel operations.