We are Accepting Applications for the Following Position:Billing Representative 3 (10050)Founded in the 1920 s and headquartered in Decatur, GA, DeKalb Public Health (DKPH) works to protect, promote and improve the health and well-being of all DeKalb County residents. Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbpublichealth.com. LOCATION: T. O. Vinson Health Center DIVISION/ DEPARTMENT: Community Health - MCH SALARY INFORMATION: $45,128.06 Annually / Pay Grade I / Job Code GST 123 EXCEPTIONAL BENEFITS INCLUDE:? 13 Paid Holidays?3 Weeks Annual Leave? 3 Weeks Sick Leave? Flexible Schedules within our core working hours of M-F 8:15 am-5 pm? Pension Plan? Employer 401 K Match? Payroll Deductible Health Benefits? Payroll Deductible Flex Benefits? Flexible Spending Accounts? Worksite Wellness? Diverse Workforce? Opportunities for Growth? Hybrid teleworking option for eligible positions after probation Job Responsibilities Under general supervision, performs comprehensive patient billing functions for all billable programs within the Maternal and Child Health Department. Responsibilities include generating and analyzing financial and billing reports, preparing detailed account status summaries, and responding to internal and external inquiries regarding billing. Identifies billing discrepancies, missed billable services, underpayments, and overdue or missing reimbursements. Reconciles patient account ledgers and maintains organized remittance logs and program specific financial records. Completes the full procurement process to ensure invoices are paid at the appropriate Medicaid rate and manages the classification of billable and non-billable services across client accounts. Additional duties may include verifying patient eligibility and insurance coverage, coordinating with staff to ensure accurate service documentation, assisting with audits, supporting fiscal closing activities, updating billing procedures, and contributing to process improvements. Accurately documents work activities, productivity data, and financial information. Participates in special projects and performs additional duties as assigned. Minimum Qualifications High school diploma or GED and three (3) years of billing or bookkeeping experience: OR - High school diploma or GED and five (5) years of experience in a lead worker, team leader, or supervisory role involving communication in a customer service setting; OR - Two (2) years of experience at the lower-level Customer Service Representative 3 (GST 122). PREFERRED QUALIFICATIONS: - Experience with medical billing for public health, maternal/child health, or community health programs - Working knowledge of Medicare, Medicaid, and commercial insurance billing regulations - Proficiency with electronic health record (EHR) and billing systems (e.g., Epic, Athena, NextGen, or similar) - Strong understanding of CPT, HCPCS, and ICD-10 coding principles - Familiarity with procurement processes, invoice reconciliation, and Medicaid rate structures - Demonstrated ability to analyze financial data and reconcile complex accounts - Excellent communication skills for interacting with patients, providers, and insurance representatives - High attention to detail, accuracy, and organizational skills - Ability to manage multiple priorities and meet deadlines in a fast-paced environment - Prior experience resolving claim denials and performing root-cause analysis - Strong technical skills in Microsoft Excel, Word, Outlook, and fiscal or billing databases.