Assist the public with the circulation of materials. Help meet the material needs of patrons through circulation: charging, discharging, and library card registration. Provide technology assistance, quick reference assistance by using our Integrated Library System or the Online Public Access Computers. Assist patrons with the Self-Checkout Machines, copiers, our website, databases, and occasionally the Automated Handling System. Coach and train Library Assistant I and II's. Schedule staff to cover the circulation desk. Provide support to understaffed Library locations and completing special projects. Assist with Library programs both inside and outside the library. Resolve any questions patron may have regarding their account, accept fines and fees by using the cash register or card reader. Preparing and taking bank deposits. Be the main point of contact regarding cash journal entries for this location. Coordinate volunteers. Other duties include emptying book drops, shelving, sorting, answering phones, shipping, and routing materials to other locations. This position is also expected to assist with bus pass sales, voter registration, passport applications, and other revenue generating opportunities. Receive office supplies Establish and maintain effective relations with coworkers, the public, and vendors. Treat everyone with honesty, respect, and fairness. Assist in APL's diversity and inclusiveness efforts. Ensure excellent customer service and a positive user experience while being an efficient member of the team. Other duties as assigned. Minimum Qualifications / Substitutions / Preferences High school, GED, or the equivalent and eighteen (18) months of customer service and/or library experience. ORAssociate’s degree in Library Science or a related discipline and six (6) months of customer service and/or library experience. Some positions may require:A valid State of Alaska Driver’s License at time of hire. Passport Acceptance Agent Certification with in six 6) months of hire. State of Alaska Notary Public within ninety (90) days of hire.