The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: - Support and work in the department as required- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers- Providing vacation coverage for Area Managers- Providing policy follow-up, attendance tracking (duties do not extend to discipline)- Tracking and reporting of ATS/labor hours- Assisting the floor as an associate resource, training associates and verifying SOP compliance- Ensuring successful area performance, through tracking, reporting and feedback of associate performance- Participating in Operational Excellence initiatives in some capacity- Filling in as needed with production duties- Fully understanding workflow and daily production goals- Reviewing and updating SOP as required- Assisting in keeping work area clean and organized- Identifying and addressing safety hazards within the work area- Coaching associates to work safely at all times- Participating in safety initiatives- Referring all job injuries immediately to area manager. Basic Qualifications- 1 years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required. Preferred Qualifications- Education beyond High School, and/or prior experience managing employees- Excellent interpersonal skills- Demonstrated problem solving skills and analytical skills- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management- Experience with an FC kaizen or Shingi event- An awareness and willingness to use OE tools and techniques- Experience working in Problem Solve a plus- Leadership ability.