The Deli/ Bakery Clerk is responsible for keeping all food service cases stocked and clean during business hours. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department. Essential Duties & Responsibilities - Ensures cleanliness of deli/bakery cases, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping. - Stocks deli/bakery cases; includes presentation of product, facing, filling, and organization of all product items as set by the Deli/ Bakery Service Department schematics as well as ensuring tag and pricing accuracy. - Examines the rotation of all deli/bakery products paying particular attention to expired stock and discarding outdated or spoiled items. - Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products. - Receives, inspects, and logs products for accuracy of shipment, temperature, and quality. - Monitors the point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods. - Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks. - Prepares various deli/bakery items; includes using the appropriate ingredients and proper cooking times for product being made. - Uses knowledge of scales and weight measures to accurately weigh and label products. - Participates in pre-inventory preparation; includes back stock and assuring tags match products. - Sustains a high level of product knowledge and product preparation. - Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times. - Other duties as assigned. Education and Experience - High school diploma or equivalency degree. - Preferred 1 -2 years grocery retail experience in Food Service department processes and procedures. - Previous experience in a natural foods industry is a plus. Knowledge, Skills, and Abilities - Must maintain the highest level of customer service at all times. - Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment. - Must have the capacity to take initiative when problems arise. - Flexibility to adapt in a variety of situations. - Must have advanced attention to detail with the capability to prioritize and meet deadlines. - Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management. - Ability to multitask and have excellent organizational skills is essential. - Must be able to lead, support, and contribute to team goals. - Ability to work varied hours/days as business dictates. - Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment. - Must have basic knowledge of math, weights, and measures. - Must have skills working with all food service equipment such as knives, slicers, scales, and ovens. - Capability to cut and weigh various amounts of meats, salads, and cheeses.