Duties include management and oversight of a Public Safety software technology team whose focus is on developing, administering, and supporting information technology systems, specifically Public Safety (Police, Fire and Municipal Court); providing support for specialized computer applications and databases utilized by Public Safety; and developing new applications and improving existing processing via the implementation of technology. Additional duties include coordinating with other IT managers to develop and manage departmental budgets and goals; providing technical support and training for Public Safety users, including troubleshooting, problem resolution and general question response; analyzing, modifying, testing, and debugging new or existing programs and making changes as required; managing section staff by assigning tasks, tracking progress, and evaluating performance; designing and teaching end-user training classes; and managing contractors by developing and evaluating RFPs, completing contract negotiations, and reviewing contract deliverables. A Bachelor’s degree or equivalent with major course work in computer science, information systems or a closely related field and five years of increasingly responsible experience including two years of administrative and supervisory experience required. Candidates will be subject to a CJIS criminal history check and must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered. A résumé must be submitted with application. PAY GRADE IT 30 / FULL PAY RANGE $9,148 - $12,895 PER MONTH Full Job Description The full job description for this position and all other City of Irving job classifications are available online. Click here to access the list of job titles. Culture The Information Technology Department is responsible for the administration and maintenance of all the City of Irving’s technology, including servers, computer hardware, mobile devices and phone systems. We use tried and tested technologies to exceed the service expectations of our customers (citizens, businesses and visitors) and improve the efficiency and transparency of our operations. The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees’ diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.