WIC is the Supplemental Food Program for Women, Infants and Children. The Alachua WIC Program covers a 10-county area that includes 13 clinic sites. The Health Educator Consultant/ Vendor Manager is responsible for managing compliance for the 60 retail grocery stores approved to accept WIC. Manages and monitors mandated state and federal guidelines for program compliance of the Alachua WIC Retail Unit. There are 60 WIC authorized retailers in the 10-county area. Conduct at least one compliance review each federal fiscal year on each WIC vendor within their local agency service area. Complete a Vendor Compliance Review and document whether the applicant is in compliance with mandatory minimum inventory requirements and has no expired foods on its shelves. Submit monthly travel report and quarterly vendor compliance report to the State Vendor Office. Update Vendor list to disseminate to clients, as needed with new information. Train Wi. C staff about new products or changes. Follow-up on social media abuse cases sent from the state office and forward any possible social media abuse cases to the state office. Management of Direct Distribution of Formula: Responsible for ordering special formula for our agency. Responsible for receiving, stocking, maintaining and reconciling special formula inventory at Administration office location. Responsible for processing special formula invoices for three delivery sites and assure that invoices are processed in compliance with mandatory requirements in Section 215.422 FS, Florida Statutes and chapter 691-24, Florida Administrative Code, and any other amendments thereto. Responsible for transferring special formula to various clinic sites. Assists maintaining, reconciling and monitoring special formula inventory at all clinic sites in Agency. Responsible for planning and providing required annual training or biannual to vendors by notifying the vendors of the date, time and location of the training or providing at least one alternative date on which to attend such training, and for documenting training attendance and non-attendance. Completes reports, maintains appropriate records. Provides assistance to the central appointment desk staff for questions regarding vendor issues and EBT card issues utilizing WIC Direct system. Serves as a backup to the call center as needed. Assists with training clerical staff and serves as a back up to clerical staff. Serves as back up to Training Consultant, Outreach Coordinator, and Financial Manager. Sending, receiving, and documenting electronic documentation submitted by clients in the FL Wi. SE system. Provided back-up assistance with Quality Assurance activities for WIC by doing the following: Back-up assistance to the WIC Coordinator to ensure that local self-reviews and state monitoring are conducted and that any corrective action as determined is completed. Back-up assistance in the collection of the daily no show reports form clinic and compilation of data for WIC Director. Back-up assistance in gathering data on the number of clients served at SW clinic and entering it in a spreadsheet for the WIC Director. Back-up assistance in completing the expiring short certification report quarterly and processing standards report monthly. Responsible for securing the designated information sets for the purpose of protecting confidentiality, data integrity and appropriate access for all information both confidential and public record, which is stored in hard copy or electronic formats. Completes EARS and timesheets on a weekly basis and completes certification. Completes mandatory meetings and trainings as designated by State, Federal, WIC, and local authority by deadline assigned. Required Knowledge, Skills, and Abilities: Ability to deal with the public in a tactful and courteous manner. Ability to maintain effective customer service skills in stressful situations. Ability to prioritize, organize, and schedule work assignments. Ability to establish and maintain effective working relationships with others. Ability to lift 15-20 lbs. Qualifications: Minimum – Customer service experience Preferred – WIC experience Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: DOH-Alachua 224 SE 24th street Gainesville FL32641 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.