Working as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services. This position is in Atlanta, GA...must relocate or live w/in a commutable distance Key Responsibilities: Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members Ensures customer satisfaction and good public relations through the safe and efficient uses of resources Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines. Communicates effectively with all team members, patients and families Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds Preferred Qualifications: B. S. Degree in Food Services Technology/ Management or related field; or A. A. Degree plus three years of directly related experience preferred. Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation P&L accountability and contract-managed service experience is desirable Experience with cash retail operations Retail marketing experiences are highly desirable Supervisory, leadership, management and coaching skills Good communication skills both written and verbal Ability to communicate on various levels to include management, customer and associate levels Knowledge of financial, budgetary, accounting and computational practices Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet