The DME Service Liaison has direct responsibility for all aspects of the DME service as outlined in the DME Service Coordinator with the additional responsibility of working with the oxygen patients providing set up of equipment in home and in the hospital. This position ensures: processes are in place to support exceptional customer experience, high quality equipment is available and easy to understand and use, DME equipment and processes are effectively integrated into business and clinical operations, and all customers have an exceptional experience. Responsibilities. Develop and coordinate care protocols and DME set-ups for Fairview Health Service patients. Develop, implement, and manage inventory control process in collaboration with vendors and FV support services to ensure care plans are executed appropriately. Maintains and tracks inventory. Ensures patient care needs are served in a timely manner. Ensures inventory costs are in line with departmental budget. Effectively set-up and fit patients with their equipment needs and deliver patient education. Educate patients on product information, use, and maintenance processes. Configure DME equipment and fit for appropriate accessories. Coordinate equipment data management and analysis. Develops and implements processes to support patient care in alignment with DME compliance data. Collaborates with care team to ensure care plans are supported with timely and accurate information. Provides timely and accurate compliance information to providers. Facilitate effective claim processing with DME aspects of care plan. Performs other duties as assigned. Partner and/or leader in quality improvement initiatives and community education events. Serves as technical expert in developing new services. Supports operational service needs to ensure care delivery. Required Qualifications 1 year fitting patients with DME - Excellent communication and interpersonal skills. Comfortable interacting and//or speaking in a group or one on one setting. Strong technical aptitude and computer skills. Must be flexible with a willingness to work at multiple locations. Ability to work independently, exercise independent judgment, and critical thinking. Ability to manage competing priorities and a fluctuating workload. Applicant must be able to work on-call rotation schedule and be able to work with patients in their home. Basic Life Support (American Heart Assoc or Red Cross) Active Minnesota. Preferred Qualifications. Post High School education in a healthcare related field 1 year working with oxygen patients in DME field Benefit Overview. Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract Compensation Disclaimer. An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement. EEO/ Vet/ Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status