Engage with customers virtually, primarily from a dedicated Pfizer Site (Lake Forest), to compliantly grow the business and drive product demand by proactively providing solutions to achieve business objectives and needs. Generate product demand by educating customers and promoting the product,Effectively build rapport with customers in fully virtual environment?; develops a methodical approach toward calls (e.g., clear next steps and appropriate documentation, managing to KPIs)?; adapts approach based upon opportunities and insights; uses Total Hospital or Total Office call as required for assigned BU - Understands and uses approved promotional materials to support marketing message. Uses approved Pfizer resources to support customers, accounts, and patient’s needs (demonstration units) and works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines?Integrates guidance and insights from management/other support roles/technical solutions (e.g., content recommendation engines) into pre-call planning?; proactive planning and optimization of call environment (Site location and work-from-home); able to effectively plan day-to-day work based on personal and customer schedules?; collaborate effectively with other Customer-Facing (CF) colleagues and Associate Hospital Sales team members. Builds and demonstrates a mastery and utilization of all virtual tools and resources; effectively use calendaring tools, leadership goals, and personal insights to address customer priorities on outbound calls effectively. Appropriately support customers or accounts on relevant contract value opportunities and virtual in-services on ready-to-use delivery systems. Discuss negotiated contract terms and contract options (where appropriate and with approved language); answer on-label questions. Learns to apply triaging protocols to create connections with appropriate SMEs using digital apps to send compliant messages for rapid responses; uses warm transfers for real-time hand-offs to cross-functional experts with some limitations. Stays current with all required training, including Compliance, and routinely enhance skills through self-study, development programs, conferences and / or training classes at local and/ or remote locations. BASIC QUALIFICATIONS - Bachelor’s degree with 0-3 years of relevant experience; OR an Associate's degree with four years of relevant experience; OR Six years of relevant experience with a high school diploma or equivalent. Goal-oriented individual with a strong desire to be in promotional role; have core skills of customer service orientation, initiative, planning and follow up, work management, and judgment/problem solving. Able to be on telephone or other virtual platforms for a full working day and speak clearly and effectively to all assigned customers. Demonstrated digital acumen. Must live within a commutable distance to assigned Pfizer Site location (Lake Forest)Strong organizational and analytical skills are required and ability to analyze and draw relevant conclusions using available data and information. Demonstrates change agility; accountability; takes/seeks feedback; the ability to be connected to others; remote collaboration with cross-functional internal teams. Market place and business acumen, stakeholder management; and understanding the business priorities. The ability to develop strong professional relationships / networks in a dynamic and challenging environment. Exceptional time management skills; intrinsically productive and scheduled, even in the absence of direct management oversight. Other Job Details:Last Day to Apply: May 13, 2026 Additional Location Information: Selected candidate will be located at our Lake Forest site. This is not a virtual role. The annual base salary for this position ranges from $64,700 to $121,800. During initial new hire sales training, you will be classified as a salary non-exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1 B, etc.) is not available for this role now or in the future.