Pharmacy Clerk

New Hope

Thursday, 07 May 2026

Provides prompt, efficient and friendly customer service. Ensures cleanliness of department. Orders product and supplies and logs invoices as necessary. Core Competencies. Partnerships. Growth mindset. Results oriented. Customer focused. Professionalism. Reporting Relations:Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager; Pharmacists. Positions that Report to you: None. Primary Duties and Responsibilities:Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include)escorting them to the products they’re looking forsecuring products that are out of reachloading or unloading heavy itemsmaking note of and passing along customer suggestions or requestsperforming other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Stocks received product and supplies and marks stickers accordingly. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Reviews prescriptions that are not picked up as requested by department manager. Orders product and supplies at the department managers request. Reviews invoices on product received. Coordinates nursing home medicines as necessary. Logs invoices as necessary. Prepares the paper work and compiles medicine for delivery orders and mail outs at the request of the department manager. Cleans, empties garbage, etc. to ensure the pharmacy has a clean and inviting appearance. Takes orders for refills from customers. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Gathers patient information required to prepare prescriptions. Keeps pharmacy supplies well stocked. Performs cash transactions. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Administer Vaccines as allowed by law. Secondary Duties and Responsibilities:Completes the sale. Assists in other areas of store as needed. Performs other job related duties and special projects as required.

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